Insurance and Payment

Insurance

At H3, we strive to make mental health services transparent and affordable by providing complete account access and risk-free cost estimates prior to the first session so you are never left wondering, "How much will this cost?"

Insurance will often cover most of your services. We verify your insurance benefits and provide you with a cost estimate before your first session. Please note that some therapists participate with different plans. Reach out to us at 586-335-2006, and we will ensure you are matched up with a therapist that can best work with your insurance.

Please note that the insurances that we take could change rapidly. To ensure coverage when you are a new client, please call 586-335-2006 or email us at info@h3well.com to get started. Prior to starting services, we urge you to become familiar with the behavioral health portion of your insurance policy if you have not done so already by contacting the customer service number on your insurance card. Questions to ask your insurance provider to help determine your benefits include:
  • Does my health insurance plan include mental health benefits?
  • Do I have a deductible? If so, what is it and have I met it yet?
  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit
  • Do I need written approval from my primary care physician for services to be covered?

Payment

Payment for services is expected at the time of service unless prior payment alternatives have been negotiated. Additional fees for other services will be discussed at time of need (professional letters, session documents, etc.). You are asked that you obtain your individual benefits information from your insurance company directly in order to be prepared for the actual cost of your visits.

Payment will be collected using the credit card put on file in your patient portal at the time of service. Other fees including no-show or late-cancellation fees will be collected by our billing department automatically when these instances occur.

A credit or debit card will be required to stay on file for all clients. Because payment for services is the patient's responsibility, your card will also be charged if insurance claims are denied by your insurance carrier. We urge you to become familiar with the behavioral health portion of your insurance policy if you have not done so already by contacting the customer service number on your insurance card.

All payments should be made through your client portal.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Rates

Letter on Your Behalf

$50
15-Day Notice Needed

Court Testimony

$800 per Half Day
$1600 Per Full Day
$500 for Preparation Time
Subpoena Needed

Missed School Letter

No Fee

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